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Web📚 In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer ... WebListen, Acknowledge, Ask, Keep Listening. One of the best ways to defuse an aggressive person is simply to listen to them (not just ‘ hear ‘ – really listen ). Your natural reaction when on the receiving end of aggression is to become defensive, stop listening, and wait for your moment to strike back with: “But you don’t understand!”. magic scholar
How to Deal with a Mean Colleague - Harvard Business Review
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